I have constantly encountered issues with this pharmacy. Every employee working at this location, deserves 5 stars! I appreciated the text message reminders I receive when my prescriptions are ready for pick-up. OUTSTANDING CUSTOMER SERVICE everyday and all the time! The pharmacists are so helpful and friendly, and the pharmacy technicians are always eager to assist you. At this point this has been happening for so many years that were considering switching our scrips - and all of our shopping - to the Safeway across the street. Oh, and because Walgreens across the street doesnt accept Boeing insurance. The ONLY reason we still get our prescriptions filled here is for the fuel points and because we shop here, so its convenient, and because of the quarterly rebate program. When a scrip is supposedly on auto-refill, you never get the calls or texts to let you know its ready. Either that or they refill old prescriptions when scrips for new doses have been sent in, or dont proactively contact doctors offices for refill requests until you show up looking for the scrip (see above mysterious auto-refill removal). So many needless hours spent waiting for refills that should have happened automatically. I cant even count the number of times theyve messed up in some way - the most common screw-up is our prescriptions mysteriously being removed from auto-refill with no plausible explanation from the pharmacy staff. Weve been getting our prescriptions filled there since this location opened. For more information on the Kroger Leadership Behavior model, click here.I would give this place negative stars if I could. Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. Knowledge of Fred Meyer policies, procedures, and organizational structureīA/BS degree in business or related field Minimum Position Qualifications/Education:Ībility to work in a fast-paced environmentĪbility to organize/prioritize tasks/projectsįred Meyer lift truck certification/licenseĭesired Previous Job Experience/Education: Must be able to perform the essential functions of this position with or without reasonable accommodation Work with associates to manage all common associate areas (i.e., break rooms and training areas) to make sure they are inviting in appearance and reflect “Our People Are Great” values
Respond to customers’ verbal comments/complaints/requestsĬomplete customer incident and associate incident/accident report forms Supervise, oversee and coach associates in the performance of their duties Monitor and adjust/correct overstock/understock conditions Manage food safety audits and Ecolab audit follow up reviewsĬoordinate implementation of weekly merchandise specialists notes, off-shelf merchandising notes and period plannersĪudit file maintenance exceptions, scan audits, vendor logs and salvage proceduresĬommunicate daily sales and goals to staff
Maintain compliance with corporate policies/divisional standards, including merchandising, food safety, signing, recovery, stockroom, planograms, fixtures usage and maintenance, labor agreements, quality ordering functions, shrink control, shipping/receiving procedures, freight receiving and freight stocking standards and all safety guidelines/standards Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.Įnsure that the Food department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
Position Reports To: Grocery/Natural/HCC ManagerĪssist in management of the department, maximize all financial opportunities and assume management responsibilities in the absence of the manager.
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